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A seamless client onboarding workflow is finally here

How to set the right tone from day one and retain clients long-term

Client onboarding can make or break your relationship with a brand-new client. A smooth, structured process builds trust, ensures alignment, and prevents unnecessary confusion down the line. But so many firms treat onboarding as just another admin task—AML, a letter of engagement, and a direct debit mandate.

The reality? It’s one of the most critical pro…

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