People

How to communicate a change in point of contact (without losing clients)

Turning one of the most uncomfortable firm transitions into a seamless, system-led experience

Dec 15, 2025 • Rachel Harris

17:40

Red flags in interviews: spotting culture misfits early

Why a bad hire can cost you more than no hire at all

Dec 1, 2025 • Rachel Harris

9:10

Should you hire someone? Here's what I wish I knew.

The real numbers, fears and checklists behind my first ever hire.

Aug 4, 2025 • Rachel Harris

17:14

Recruitment isn’t a panic button

How to build a hiring system that works before you need it

Jun 23, 2025 • Rachel Harris

21:40

How to onboard new team members for success from day one

Avoid overwhelm, set clear expectations, and build a seamless onboarding process

Mar 17, 2025 • Rachel Harris

12:38

The truth about leading a team..

we’re tackling one of the most crucial (and often challenging) aspects of running an accounting firm: building and leading a high-performance team.

Dec 2, 2024 • Rachel Harris

14:04

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